Confidentiality of any information received from you is in our interest.
We treat any personal information we receive from you with great responsibility and care, and take every step to ensure that it is used for legal purposes only.
We will use any information we receive from you with your consent only to process your order or inform you about our services. We will never intentionally disclose any of your personal information to a third party, except where such disclosure is mandated by law.
Information we collect and how we use it
Information you provide - When you are creating an account on www.transaero.ru or participating in an advertising event, we ask you to provide your personal data (e.g., your name, email address and account password). When you are paying for our services, we ask you to provide your credit card number or any other necessary payment information, which we only use for processing your payment and do not store in our systems.
Log information - When you access www.transaero.ru, our servers automatically record information that your browser sends whenever you visit out website. This information may include your web request, IP address, and request time and date.
Information sharing
Transaero only shares personal data with other companies or individuals not affiliated to Transaero Airlines in the following limited circumstances:
• We have your consent to such disclosure;
• We are complying with applicable laws, regulations, or the requirement of a legal process or a lawful government inquiry.
Compliance with requirements of the Canada Border Services Agency
Under Section 107.1 of the Canada Customs Act, Passenger Information (Customs) Regulations and the Canada Immigration and Refugee Protection Act, paragraph 148(1)(d), commercial transport companies are obligated to provide passenger (API/PNR) data in respect of flights arriving in Canada and ensure access to data stored in the PNR when requested by a border control official.
Data is provided automatically and is not subject to further disclosure.
Information security
We take all measures necessary to protect your data from unauthorized access, modification, disclosure or destruction. These measures include internal reviews of out data collection, storage and processing practices and security measures, as well as physical security measures to prevent unauthorized access to systems where we store personal data.
We restrict access to personal information to those Transaero employees, contractors and agents who need to know this information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination of their employment contract or prosecution, if they fail to meet these obligations.
Data integrity
Transaero processes personal data only for the purposes for which it was collected and in accordance with this Privacy Policy, or any other applicable service-specific privacy notice. We conduct regular reviews of our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services, or for other purposes under this Privacy Policy. We take reasonable steps to ensure that the personal information we collect is accurate, complete and current. However, we depend of our customers to update or correct their personal information whenever necessary.
Changes to this Privacy Policy
Please note that this Privacy Policy is subject to change from time to time. Regardless of the nature of the changes made to the Privacy Policy, we will post them on this page.



