WEB CHECK-IN SUPPORT
+7 (495) 788-80-80 add 6
8 (800) 555-3-555 add 6
Web check-in service is available for passenger with all tickets classes without exception, including discount class.
For using web check-in service needs access to Internet. After web check-in may be printed the boarding pass. In case it is impossible to print the boarding pass with any matter, it may be taken at the check-in desk at the airport without a line.
Web Check-In is available for passengers with electronic tickets only. Please pay attention to the baggage check-in rules and check-in deadline, which may depend on the rules of airport of departure.
Web check-in opens 30 hours before departure of the flight and closes 40 minutes before departure of the flight.
If your flight is from the follow airports: New-York, Miami, Los-Angeles, Toronto, then web check-in will be closed 1 hour before departure.
Flight UN593/UN594 and UN587/UN588 available for check-in at the airport only.
Transaero allows web check-in for the passengers with children under two years old. The child will be checked-in automatically with adult passenger. Passengers with children under 2 years should be placed on the blokes with additional oxygen mask. Due web check-in these seats indicated by “I”. In accordance with flight safety regulations in one block with additional oxygen mask may be placed one infant only.
The check-in for passengers, which have bought the Transaero airlines tickets on flights operating by EasyJet aircompany (UN7401/7402/7403/7404) Moscow Domodedovo - London Gatwick – Moscow Domodedovo, for EasyJet outbound flights, is available at the EasyJet check-in desks at the airport only. The check-in service is free of charge for Transaero airline passengers.
The web check-in service is available from the follow airports:
Barcelona (El Prat)
Denpasar (Ngurah Rai)
Heraklion (Nikos Kazantzakis)
New York (J.F.Kennedy)
Nizhny Novgorod (Koltsovo)
Novy Urengoy (Yagelnoe)
Perm (Big Savino)
Tel Aviv (Ben Gurion)
For the follow airports web check-in closes 5 hours before departure.
For Hong Kong airport – 7 hours before departure of the flight.
Dubai (Al Maktoum)
Genoa (Cristoforo Colombo)
Hochiminh (Tan Son Nhat)
Mauritius (Seewoosagur Ramgulam)
Madeira (Santa Catarina)
Malaga (Pablo Picasso)
Palma de Mallorca
Rimini (Federico Fellini)
Sharm El Sheykh
Venice (Marco Polo)
Zakinthos (Dionysios Solomos)
Attention: After web check-in on flights departing from Beijing, Kiev (Juliani) and flights from/to USA it is necessary to contact the check-in desk at the airport to check passport details and print the boarding pass, as well as from Tyumen in accordance with airport rules.
In case you are flying from Hurgada or Phuket, you should contact the check-in desk agent to take immigration card and security seal on the boarding pass.
Online checked-in passengers may go straight to the Drop-Off desk with their luggage to check-in it.
Web check-in instruction:
Check-in the flight
On the main page of website www.transaero.ru it is necessary to press the button «Web check-in».
In the opened window it needs to choose the airport of departure from the drop-down list.
On the page Identification you should enter the follow information:
- in the field «Surname» you should enter surname of the passenger only
- in the field «Ticket number» you should enter 13 numbers of electronic ticket number
It is possible to check-in several passengers at the same time. Press the link «Add a passenger» and enter data of the next passenger. Five is the max count of the checking – in passengers at the same time.
In case you are fling with a child under 2 years old, after press active buttons «Next» or «Add a passenger» you’ll see the infant. If there will be empty in the field «Ticket number», then you should enter it yourself. In case the infant will not fly with you, you should press the button «Delete». After entering all the fields, press the button «Next».
Passengers and flights
On this page you may see information about the flight and dangerous luggage. You should confirm the absence of dangerous luggage and press the button «Next».
In the opened window you should choose the passengers for check–in.
Passport data entering
In case there are no full passport details in the booking, it may needs to enter passport data and additional information during web check-in.
If you are going to check-in several passengers, you should choose the next passenger from the list «Passenger» and confirm the passport details of the privies passenger.
On this step you are checked-in already. Number of your seat you may see in the field «Boarding place» (the system will give you a place automatically). If it needs, you may change the seat (pay attention, please, the seating map is interactive). You should choose the seat on the seating plan and enter its number in the field «Boarding place», then press the button «Change the seat». If it needs you may change the seat for the next passenger by the same way. There will be the number of the passenger on seating map after changing. To follow next step you should press the button «Accept».
Privilege card adding
On the page «Seat Select» you may add or change privilege card number. To enter the data you should press the button «Change», enter the number of your privilege card and confirm the entering. After all changes you should press the button «Next» to take your boarding pass.
Boarding pass taking
On the page «Boarding pass» you may choose the most interesting option of taking boarding pass:
- Print boarding pass;
- Send boarding pass to E-mail address;
- Mobile boarding pass by E-mail;
- Mobile boarding pass by SMS message.
Choosing of option «Print the boarding pass»
If you will click the link «Print the boarding pass», then your boarding pass will be opened in PDF format. You may print it by using your web browser.
Choosing of option «Send the boarding pass to E-mail address»
In the opened window you will see the empty field. To take your boarding pass by e-mail you should enter in this field your e-mail adders and then press the button «Send».
Choosing of option «Mobile boarding pass by E-mail»
In the opened window you will see the empty field. To take your mobile boarding pass by e-mail you should enter in this field your e-mail adders and then press the button «Send». The link to the mobile boarding pass will be sent to your e-mail. You may use this link every time before departure. Mobile boarding pass will be opened in the 2DBarCode format by using this link.
Impotent: be sure that phone light is on.
Choosing of option «Mobile boarding pass by SMS message»
To use this option you will need a phone with access to internet. In the opened window you should fill in the field «mobile phone number» in the following format 7XXXXXXXXXX. To send the SMS you should press the button «Send». SMS message containing the link to the mobile boarding pass will be sent to the entered number. You may use this link every time before departure. Mobile boarding pass will be opened in the 2DBarCode format by using this link. To print the boarding pass you should take your mobile phone with the opened 2DBarCode to the scanner.
Impotent: be sure that phone light is on.
Attention: in case there will be some difficulties to print the boarding pass, you should contact the specialist at the check-in desk.
Attention: After web check-in on flights departing from Beijing, Irkutsk, Kiev (Juliani), Phuket, Stavropol, Tyumen and flights from/to USA it is necessary to contact the check-in desk at the airport to check passport details and print the boarding pass.
If you travel with hand baggage only and you have printed boarding pass you can go straight to airport security.